-Installs take place after 7pm even if its not dark yet. We will send a text when we are on our way. Special timing can be requested but its based on availability. We create our route based on location.

-We will do our best to accommodate special requests if they are communicated to us before route is scheduled that evening.

-We will do our best to notify you with our arrival time.

-Greetings will be picked up approximately 24-36 hours later unless additional time has been purchased. See invoice for your pick time. Due to being extremely busy, exact time cannot be given so plan accordingly.

-Yard-A-Gram is not responsible for any damage to property. Any special care of property (sprinklers, utilities ect) need to be communicated to us prior to installing. 

-All special request on placement MUST be communicated before signs are installed. If signs are completed and a different location is needed Yard-A-Gram reserves the right to charge a fee. Moving/reinstallation is based on our availability. 

-Clients cannot make adjustments for insurance reasons.

-Backyard installs are not allowed per insurance.

-PLEASE do not move or rearrange greeting once its installed Including our LOGO sign.

-PLEASE do not attach anything to our signs including balloons and banners.

-PLEASE avoid mowing and whipping while our signs are installed. This will cause damage to our inventory. 

-If you have a lawn service please notify them. Allow a 48 hour window for us to install & pick up.

-If damage occurs to our signs while on your property or during your rental agreement time, There will be $20-$30 per piece charge. Clean may also apply. We understand that sometimes damage is uncontrollable and we will take that into consideration each time.

-Schools are subject to a $25 returnable deposit. If we pick up our signs and there is no damage or grass clippings, We will refund the fee.

-Homeowner/renter are responsible for any damage, theft, or vandalism done to the signs during the rental period.

-If inclement weather prevents us from installing we will reschedule to a later date this includes but not limited to below zero temperatures or higher winds over 20 mph. If customer chooses to cancel, they will receive a 50% refund.

-All cancellations must be made 48 hours PRIOR to your event date. Customers will receive a 50% refund or full amount credit for a future date if canceled before 48 hours. Any cancellations after 48 hours will not receive a refund or credit.

-No refund will be given if we cannot gain access to the property in a safe manner (gated access, loose animals).

-We are not responsible for incorrect addresses provided to us.

-By placing an order you agree to all terms.

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